We start from a library of proven agents, not from a blank page. That library is not the offer — it is why building yours takes weeks instead of months. The offer is the next one: an agent for the process that only your company has.
These are two different kinds of work, and pretending otherwise is how software companies end up either overcharging or quietly not delivering. So here is the honest split.
Included. Always.
An agent from the catalogue, adapted to your data, your rules and your exceptions. We configure it, connect it and test it against your real cases. There is no charge for having it and no charge for running it, in any tier, ever.
A separate project, at a fixed price
A new agent, built from nothing, for a process that exists only in your business. New data model, new logic, new tests against your history. This is real engineering — twenty to twenty-five hours — which is why it is priced as a project and never hidden inside the monthly fee.
Every one of these came out of a conversation with an Ontario business owner. None of them fit anything in the catalogue, and all three are exactly the kind of thing a custom build is for.
An AS9100-certified shop has to prove lot traceability on every aerospace part. Today someone walks the job records, the material certs and the inspection sheets into a folder by hand, and an audit costs weeks. The agent assembles the packet as the job closes, flags what is missing while the material is still on the floor, and has the audit trail ready before anyone asks for it.
A business that compresses a year of production into four months does not find out which product lines made money until the season is over and it is too late to change anything. The agent recalculates true cost per line every week through the peak — labour, overtime, scrap — and says which lines to push and which to stop taking orders on.
The largest customer sends purchase orders as PDFs using their own part numbers and their own contract pricing. Someone retypes them, and the mistakes are expensive and invisible for weeks. The agent reads the PDF, maps their numbers to your SKUs, checks every line against the contracted price, and stops the ones that do not match before they become an invoice dispute.
A custom agent is twenty-odd hours of engineering, so we price it as what it is: a separate project with a fixed price, agreed in writing before we start. Your monthly plan pays for the catalogue, the monthly review and support — not for engineering hours hidden inside a fee, which is how companies end up either overcharging or quietly not delivering.
We are new in Canada, so we are not going to ask you to take our word for it. Pick one process. We spend a week auditing it, three weeks building an agent for it, and we agree in writing what success means before we start. If it works, the full $2,500 comes off your implementation. If it does not, you keep the diagnostic and you keep the agent.
Thirty minutes, no slides. We map two of your processes live and tell you honestly what Orbys would do for them — and what it would not.
No credit card · 30 minutes · No commitment